Terms and Conditions

Please read these terms carefully before using our services

Effective Date: August 25, 2025

Welcome to Gangotri Industries! By accessing or using our e-commerce app, you agree to these Terms & Conditions.

1. Use of the App

You must be at least 18 years old or use the app under the supervision of a parent/guardian.

You agree not to misuse the app (e.g., fraudulent orders, hacking, or disrupting services).

2. Account

You are responsible for maintaining confidentiality of your account and password.

You agree to provide accurate and up-to-date information.

3. Orders & Payments

All prices are displayed in INR.

Payment must be made using accepted payment methods.

We reserve the right to refuse or cancel any order (e.g., due to product unavailability, payment issues, or suspected fraud).

4. Shipping & Delivery

Delivery timelines are estimates only.

We are not responsible for delays caused by third-party carriers.

5. Returns & Refunds

Returns and refunds are subject to our Return Policy.

6. Intellectual Property

All content (logos, images, designs, text, code) belongs to Gangotri Industries or licensors.

You may not use, reproduce, or distribute our content without permission.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of the app.

Our total liability for any claim will not exceed the amount paid for the order in question.

8. Termination

We may suspend or terminate your account if you violate these Terms.

9. Governing Law

These Terms shall be governed by the laws of India.

10. Contact Us

For any queries regarding these Terms, contact us at:

  • Email: gangotriind2022@gmail.com
  • Address: Old Ginani, behind Junagarh near Mathur Clinic, Bikaner, Rajasthan, 334001